we are here to help! contact us by phone at 1-866-491-1634 or customerservice@safesteprecovery.com 


Beginning Step wants every individual to understand the various services available to them.  To help navigate this process, Beginning Step has a toll-free 24-hour customer service telephone number, 1-866-491-1634. 

In addition to understanding the service delivery process, customer service representatives can also assist if a barrier to service occurs.

Beginning Step works in conjunction with the customer service team at the Detroit Wayne Integrated Network to help access all routes to obtaining behavioral health services.

Resources


DWIHN Customer Service

The Detroit Wayne Integrated Health Network has information available to explain access to client services, client rights, and outreach.  Click below to read more:

Brochure

access to services

The Detroit Wayne Integrated Health Network has information on how customer service can help clients on their treatment journey.  Click below to read more:

BROCHURE

help after hours

The Detroit Wayne Integrated Health Network has information on how to obtain emergency and after-hours behavioral health services.  Click below to read more:

BROCHURE

DWIHN Brochures and Handouts

The Detroit Wayne Integrated Health Network has more information that you may need, to help guide you through your way to recovery. 

MORE BROCHURES & HANDOUTS

DWIHN Customer Service website

The Detroit Wayne Integrated Health Network has information available to explain access to client services, client rights, and outreach.

DWIHN CUSTOMER SERVICE SITE

alternative providers


other services

The Detroit Wayne Integrated Health Network offers other substance use disorder-related services such as prevention, treatment, and recovery.  Click below to see the provider list:

Provider List

Behavioral health providers

The Detroit Wayne Integrated Health Network has information available to explain access to client services, client rights, and outreach.  Click below to locate a provider:

Locate Providers

persons with disabilities


access to services

Beginning Step offers assistance to persons with disabilities who cannot access information online.  These individuals will be provided auxiliary aids and services upon request at no cost.  Click below to read more: 

MDHHS

 

Our Agency and your privacy rights


Privacy Notice

HIPAA

Privacy Rights

Your Rights

recipient rights 

Information provided by Detroit Wayne Integrated Health Network.

DWIHN Member Handbook

 

DWIHN Members Rights and Responsibilities

Know Your Rights Brochure

You Have Rights Poster

“We Care” Due Process Poster

SUD Recipient Rights Complaint Form

Michigan Department Health and Human Services